Sanofi Patient Connection is a comprehensive program designed to assist patients through three main types of patient support:

  • Reimbursement Connection
  • Patient Assistance Connection
  • Resource Connection
Patient Assistance Connection provides medication at no cost to patients who meet program eligibility requirements. This component of the program is made possible through Sanofi Cares North America.
Download and print an application from our website, or if you do not have access to a computer, you may begin the application process by calling the program, toll free, at 1-888-VISITSPC (1-888-847-4877). Once completed, applications can be sent to the program by patients through mail or fax (1-888-847-1797). Your healthcare provider may also submit applications through these methods or online through the provider portal.
Patient Assistance Connection only provides prescription products. In order to provide you with the correct medication, a licensed healthcare provider authorized to prescribe, dispense and administer medicine in the U.S. must also fill out and sign your application.
Yes. In order to be eligible, a patient must be a U.S. citizen or resident and be under the care of a licensed healthcare provider authorized to prescribe, dispense and administer medicine in the U.S.
Medicines are shipped directly to your healthcare provider's office.
Every patient receives a letter informing them of their eligibility. A copy of that letter is also sent to the patient's healthcare provider.
A patient is eligible for up to 12 months of assistance. If longer assistance is required, patients can reapply on a yearly basis. Medicare Part D patients that qualify for assistance on an annual basis will be transitioned back to Medicare Part D at the beginning of each calendar year.
Complete applications are usually processed within two business days.
No. Sanofi Patient Connection (SPC) will use your date of birth, social security number, and/or additional demographic information to access your credit information to estimate your income. As a soft credit inquiry, this will not impact your credit score in any way. If for any reason SPC is unable to make a determination based on this information, you will be asked to provide additional financial documentation at that time.
Yes. Your eligibility will be updated once we are notified of your need for another product. You can simply contact the program to begin that process. Your physician’s portion of the application or a prescription for that product may be necessary. Not all products have the same eligibility criteria, so you could potentially be eligible to receive one product but not another. A patient may qualify for an oncology product when their income is below 500% of the federal poverty limit (FPL). All other product eligibility is based on falling below 250% FPL.
SPC does not charge fees to apply to any of our programs, and there are no copays for your medicine.

Reimbursement Connection supports patients and providers in determining insurance coverage and options. Services include:

  • Insurance Verification
  • Prior Authorization Assistance
  • Coding and Billing Assistance
  • Claims Management and Appeals Assistance

Resource Connection helps identify additional resources and support for program patients, including:

  • Clinical Support Services
  • Nutritional Supplements (groceries, food banks, etc.)
  • Transportation
  • Health Supply/Cosmetic Aids (wigs, scarves, etc.)
  • Patient Advocacy Support
  • Home Care Services Support (shelter, utilities, etc.)